Under limited direction, works to employ intermediate analytical, technical, and project management skills to ensure that mission critical enterprise software systems meet the specific functional requirements of the business units and processes they are intended to support. Primary responsibilities include assisting with the design, specification, and support of enterprise software systems; analyzing, documenting and designing functional requirements for software system integrations. Carries out the functional processes related to software implementations, changes, and upgrades.
ESSENTIAL FUNCTIONS: Performs System administration for departmental Enterprise systems to include updating tables, troubleshooting and documenting problems and resolutions, assisting with conversions and upgrades, and acting as a liaison between the user department and Information Technology Department Acts as technical resource; determines and translates business data into reporting needs within a variety of applications such as Microsoft Access, Excel, or SQL
Serves as the primary functional expert on specific enterprise business systems developing data-driven reports using industry standard reporting tools Leads end-user training of staff in the functional use of enterprise business systems Collaborates with technical staff and users to analyze business processes and translates them into detailed functional requirements for the configuration of user interfaces. Utilizes project management techniques to prepare and implement project plans for individual system changes/integrations Provides guidance to other functional support staff on functional issues related to specific enterprise business systems Specifies and documents integrations between different software systems including specific data exchanges, types of software interactions (web services, database connections), database schema design, and the use of software integration tools
Writes specifications for data inputs and outputs including the design of forms, graphical user interfaces, and reports Coordinates and/or performs the design, development, implementation and testing phases of changes/additions to existing enterprise business software systems Evaluates new software version compatibility to insure that they meet all necessary functional requirements. Works with external software vendors, engineers, and technical support personnel Provides technical and functional guidance and specifications to the IT Systems Analysts Analyzes the technical and functional requirements of software systems that are being considered for integration with the enterprise business systems